When purchasing an item in our Moorabbin VIC store we will check and review the item thoroughly at the counter with you before processing your payment.
If you are picking up a pre paid website purchase our process will still be the same - we will review the item thoroughly at the counter with you when you come to collect it.
Once you are satisfied the item is in perfect condition the item is then allowed to leave our store.
By accepting the item is in perfect condition at the store counter review process it cannot be returned once you leave and refunds for change of mind are not possible.
Please also make sure you have your smart device and check in to the COVID-19 QR code when you enter the store and observe social distancing requirements.